Check for the experience of the data entry company, projects they have handled, and how they can scale up their solutions. Ensure your outsourcing partner has requisite infrastructure to best handle your operations. They must have tools and technologies, robust processes and proven methodologies to deliver desired output. Do they have quality internet connectivity and a fail over satellite link for seamless data transfer. Since inception in 1992, Hitech BPO has to its credit, 3,500+ successful project completions for 2,500 clients globally. Ranked amongst top BPO companies by Dun & Bradstreet, for Hitech BPO, outsourcing goes beyond managing back office operations.
- Rank #1 Accenture has been achieving the top position in the race and is an award-winning outsourcing company in India.
- The results reflect astoundingly on the skyrocketing online sales & customer satisfaction of over 200 renowned global brands DeskMoz has been working with.
- HGS provides deep expertise in designing and implementing an effortless customer experience by combining technology-powered services in automation, analytics, and digital with domain expertise.
- No wonder, in the thriving Indian software outsourcing market CMARIX has already created a solid presence.
YTII is globally known for its top-notch software solutions and excels in helping businesses of all sizes outsource them. In addition, the company embraces a well-established set of cultural and professional values in cooperation with its development center in India. With a solid 16+ year history, the company has 1300+ happy customers worldwide.
Why should I consider outsourcing my IT projects to Indian companies?
Today, the outsourcing market has matured to an extent where it hosts an array of different models such as the Fixed Price Model, Body Shopping, Freelancing, Offshoring, and many more. Each model caters to a unique set of requirements; some models take a ‘one-size-fits-all’ approach while some are more ‘tailored’. 4.4 Protect Your Data and Intellectual Property
Signing an NDA is a sure-shot solution for businesses to protect and safeguard the company data. With this, you can ensure that both parties can seal the information under this agreement.
However, the outsourcing world brought both benefits and disadvantages to small and large businesses alike. Many companies can learn from what these businesses did right and what went wrong with their handling. If you want to outsource in India, you might want to look for some freelance virtual assistants.
The outsourcing companies in India face several issues in their BPO operations. Their main advantage is with the large pool of talent they have in this industry. Efficiency, infrastructures, culture, and management are things you must consider in looking for a BPO partner. With the challenges experienced by the above companies that outsource to India, you might be thinking whether it is still a smart move to focus only on a single outsourcing destination. Besides, you may also not want your business to experience such failures too. Dell CIO Randy Mott said that India was unable to handle the volume of calls.
WNS Global is a business process management leader in India, with 18 centers across the country and more than 20,000 employees. The firm provides functional solutions in analytics, customer experience services, human resources, legal services, and more. Infosys BPM provides end-to-end outsourcing services for clients across the globe. With more than 17 years of experience and 200 customers, the firm continues to be a leading BPO company in India. However, outsourcing to India — or any other technology center worldwide — also has its risks and challenges.
Services offered by Indian BPO companies
Focaloid is a globally renowned digital consulting firm that has been successfully collaborating with several companies across the globe. Grazitti has strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. They have worked for several Fortune 500 companies including the top 4 technology brands in the world. India Interactive, an IT solution provider company, was founded in 2006 by experts having more than 15 years of experience in various fields and expertise in IT Consultancy. RailsCarma provide end to end Ruby on Rails consulting, architecture, building, management and extension to companies around the globe.
- Make sure that your third-party service provider has a security certification from International Organization for Standardization (ISO).
- Having been serving in the customer support industry for 10+ years, Triniter served more than 1100+ clients.
- In addition, the company adheres to high standards of security through NDA.
- However, it’s also a mundane task that shouldn’t take up the time of your top employees.
It ranks highly among Indian IT outsourcing companies thanks to these advantages. The general rule of thumb is, the more software technologies an outsourcing partner has expertise in, the better the quality of your project will be. There are times when technical expertise is often overlooked but crucial for the success of any outsourcing deal. So make sure you never choose an outsourcing partner who has expertise in limited technologies even though if they are best in those few technologies. Release — Software developers integrate the product with external libraries, databases, and other programs to ensure that the systems and subsystems involved function together as expected.
#8 Softlabs Group — IT Outsourcing Company in India
They have provided design, development, testing, and launch services for several small, medium, and big businesses. Now proper goals as in, you need to define about building an app to certain specs such as increasing performance to this metric level. Vague expectations like “Improve our profits” or “Create something new that our customers will love” typically won’t yield the best results.
The team consists of 450+ developers who work for clients such as startups, software development companies, digital agencies, and enterprises to help them streamline their outsourcing experience and reduce costs/time-to-market. 2.2 Software Development
As previously said, India is a global leader in the IT outsourcing industry. Multinational corporations can fill talent gaps by outsourcing software development, app development, and web development to India. Software development outsourcing has become a popular trend when it comes with multiple unpredictable benefits apart from getting access to top-notch professionals. Outsourcing software development is a resolution to cut down on operational costs in favor of your company’s development process.
It is also possible to hire dedicated professionals from this IT outsourcing partner in India. However, finding the perfect IT outsourcing partner in India while skimming through some zillion lists of the outsourcing companies can be quite a challenging task. Sometimes it may take a few weeks or even a few months to find outsourcing partner in India. 4.1 Define Your Project Requirements
Before you even start looking for the ideal IT outsourcing partner, sketch down a rough notion of where you want to go.
There are a number of companies that had issues with data security and decreased quality services due to hiring an outsourcing firm just to cut costs. They have continuously delegated their outsourcing services to India and the Philippines, with software outsourcing company Infosys being one of their close outsourcing partners. There are countries out there that are trying to improve their position to become alternative offshore locations to India. Investors all across the world — US, UK, Australia, and the like — find the Philippines as a perfect place to develop their business operation. Outsourcing to the Philippines means outsourcing to the world’s largest destinations for business processes outsourcing.
Top Indian BPO companies 2023
Finding a partner from the aforementioned list to top IT outsourcing software companies that completely “gets” your business philosophy and design process means little if the partner is gone without a trace within a year. bookkeeper job description, skills, experience and education On and all, building business solutions (as in digital space) is a process rather than calling it one day shot. In addition, flexibility is very crucial to serving any urgent requirement or problem when arises.
By focusing on emerging technologies and building a collective of unconventional thinkers and innovators, Accubits is on track to be a front runner during this industrial revolution we are witnessing. SoluLab helps enterprises to dominate the decentralized world with their top-notch Blockchain, AI and IoT development solutions. Applying analytical tools, techniques and technology, they help organizations gain valuable insights that accelerate business decision making and increase profitability. Algoscale Technologies Inc. founded in 2014 is a Big Data Analytics and Data Science firm incorporated in US with its development center in Noida, India.